Policies
Shipping Policy
Before you order
Shipping options, charges, and any delivery information available for an order are presented during checkout. If a shipping question matters to your purchase, contact us before ordering so we can review what is known.
Tracking & order updates
When tracking is available, it is shared by email. Please keep your order confirmation and contact us with your order number if you need help locating an update.
Address changes & delivery issues
Review your delivery address carefully before ordering. If you notice an issue, contact us promptly and we’ll review what is possible. For lost, damaged, incorrect, delayed, or returned orders, contact support with your order number and any relevant details so we can review the situation.
Availability
We do not make blanket promises about destinations, carriers, processing times, delivery times, or rates outside the information shown for an order. Contact us before purchasing if you need confirmation.
Questions about shipping? Contact support.